Privacy policy

PixelFlash Privacy Policy

Last updated: September 13, 2026.

This policy explains how PixelFlash collects and uses personal information when you visit pixelflash.tech, purchase products, contact support or register a product. For privacy questions or requests, email support@pixelflash.tech.

Information we collect and why

We collect the contact, delivery, billing and order information needed to process purchases, send order updates, ship products, prevent fraud and handle returns or warranty claims. Payment providers process payment details through checkout. Support messages and product registrations may include your name, email, purchase date, order number, product type, serial number where present, and the information you choose to send us.

Our website and service providers also collect device and usage information, such as IP address, browser details, pages viewed, referring pages and shopping activity, using cookies and similar technologies. We use this information to operate and secure the store, understand its performance and, subject to your choices and applicable law, personalize experiences and measure advertising.

Our service providers

Our store is hosted by Shopify, which processes information about your visits and purchases. We share information as needed with payment providers, shipping and fulfillment services, and providers that help operate the store or provide customer support. Product registration is hosted by Google Forms. Information submitted through that form is used to administer registration, support and warranty coverage.

We use Google Analytics and Meta integrations for analytics and advertising measurement, subject to applicable consent and opt-out settings. These providers may process information under their own privacy policies. See Google's Privacy Policy and Meta's Privacy Policy.

Shopify enhanced services

Shopify Network Intelligence is enabled. Shopify processes information from this store together with information from interactions with other merchants and Shopify to provide enhanced services, including personalization, analytics and advertising. Our information is shared with Shopify and other service providers that may operate in other countries.

Read Shopify's Consumer Privacy Policy and visit Shopify's privacy portal to learn about Shopify's processing and exercise your choices directly with Shopify.

Cookies, advertising and your choices

Essential cookies support functions such as the cart, checkout and security. Where offered, use the cookie banner and cookie preferences to accept or decline nonessential uses. You can also control cookies through your browser, although blocking essential cookies may affect shopping functions.

Certain advertising uses can constitute sale or sharing of personal information, or targeted advertising, under applicable privacy laws. Use Your privacy choices to exercise available opt-out choices, or email us for help. Shopify's privacy controls also recognize applicable Global Privacy Control signals. Choices can be specific to a browser or device.

When you subscribe to marketing emails, you can unsubscribe using the link in an email or contact us. Registering a product does not by itself subscribe you to marketing. Transactional and support messages may still be sent when needed to service your order or request.

Retention, security and transfers

We retain information as needed to fulfill orders, provide support and warranty service, maintain required business records, resolve disputes and comply with law. We use reasonable safeguards, but no online transmission or storage system is completely secure.

Information may be processed in the United States and other countries where our providers operate. Where applicable law requires safeguards for international transfers, the relevant transfer protections apply. We may also disclose information when legally required, to protect rights or security, or in connection with a business transfer, subject to applicable law.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your information, withdraw consent, restrict or object to processing, or opt out of certain advertising uses. We may need to verify a request and may retain information where legally permitted or required. You may contact us about a decision on your request or complain to your local privacy regulator. We will not discriminate against you for exercising applicable privacy rights.

Where relevant, we process information to fulfill our contract with you, meet legal obligations, pursue legitimate interests such as store security and customer support, or with consent where required.

Updates and contact

We may update this policy to reflect changes in our practices or requirements. The date above identifies the latest revision. For questions or requests, contact support@pixelflash.tech.